Technical Support

 

CONTACT US

Phone:877-838-4307
Press 2 for support
Support Hours
Monday - Friday
8am to 6pm CST

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CUSTOMERS
One-on-One Tech Support

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Questions & Product Support

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Featured Services

Award winning support

AWARD WINNING ONE-ON-ONE SUPPORT

Get the most out of your products with personal technical assistance. Our experienced staff is trained for the industry specific needs of the Medical / Healthcare, Legal, Law Enforcement, Government, Educational, Science & Research, Broadcasting industries.

ROI Assistance

ROI ASSISTANCE

Our team focuses on business processes that help you achieve the fastest ROI (return on investment) . From product training to complete end to end products solutions to compliment your workflow. Whether you need help with your existing products or have question on how you can pair technology together for greater efficiency, Recorders.com is designed to provide expert services to facilitate your goals.

Replacement Programs

REPLACEMENT PROGRAMS

We offer Free Advanced Replacement Warranties on all our Pro hardware. Why be without equipment for weeks, when you can have a brand new unit in days at no costs to you or your organization. We want our customers to have the best experience possible and that is why our Replacement Program is second to none. One and two year replacement programs are available to help you protect your investment.

Other Services

WHAT OTHER SERVICES DO WE OFFER? PLENTY.

A repair center to help you facilitate repairs on out of warranty products. We provide incremental software and hardware updates. Free return shipments on returns and products under warranty. Personal Training tailored to your business needs. And our Lease Credit Program for orders over 10k makes financing as easy as working with the technology we support.